Many Lean individuals will state that complex information systems are not necessary, but in today’s global, fast-paced environment information systems are absolutely necessary. What we need to focus on is making sure that the system is working for us and not us working for the system. This means that information must be processed quickly and easily, leading to real-time processing, not batching of information. It isn’t how much can be done with a system but how efficient and adaptable it is to an ever changing environment.
At Crean & Associates we identify the flow of information and develop techniques that allow operations to understand priorities and their completion of the day/hour/minute goals by the organization.